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  • How long will my item take to be made?
    You should expect your items within 14 days from the order date. Should any items be out of stock we will contact you to discuss options.
  • Can I contact you for bespoke orders?
    Yes you can. Feel free to use the chat function on the website or email us at cuteblueskies@gmail.com to organise a more bespoke order. Any images seen on our website can be used on the majority of our products. Please feel free get in touch.
  • Do you offer bulk discounts on large quantity orders?
    Yes we do. If you are a business owner or manager and would like to bulk order items, please contact us at cuteblueskies@gmail.com to discuss prices and personalisation details.
  • Are your items dishwasher or washing machine safe?
    We advise that you hand wash our items so that the print does not fade after time.
  • How do I return my item?
    As all of our items are personalised, they cannot be returned or exchanged. If it is faulty or an error has occurred on our part then we will be happy to discuss an exchange transaction with you. We will only accept returns on damaged or faulty items within 14 days of you receiving the item so please make sure that you check you are happy with your items as soon as you receive them. If you are not happy, please contact us via email at cuteblueskies@gmail.com to organise a return.
  • Can I collect my item?
    Yes, we are based in Luton and you are welcome to collect your item for free. Please check the collection box at the check out page. We will hold your item for up to two weeks after it is ready for collection. After this time, we will contact you for postage costs.
  • How do I receive my order?
    We post via Royal Mail. We will input your email address and postal information when posting and you should receive tracking information from the courier site.
  • How do I upload my own images?
    Once you have completed your purchase you will receive an email directing you to our image uploading tool. You can also visit our upload tool here: www.cuteblueskies.com/upload. Your image can only be uploaded once it has been aligned to a completed order.
  • Item care
    Although many of our products wash well, please note the following guidance. We would advise against putting our items in the washing machine, dishwasher etc. Please hand wash and dry only. Dishwashers and other applicable machinery may cause damage and fading to our products over time so please clean with care.
  • Can I use multiple photos on a single product?
    If you wish to use more then one photo on your product you can use our upload tool as many times as needed or feel free to email them to cuteblueskies@gmail.com along with your order information.
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