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Store Policy

Customer Care

If you are not happy with your order, please email us at cuteblueskies@gmail.com to organise a return. The return will be paid for by the customer and we will issue a refund for the cost of the item if the item is faulty.  Please make sure you add all personalisation details when placing your order to ensure your items are made exactly the way you want them. 

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We are more than happy to discuss bespoke designs for you. Drop us an email to ensure your design needs have been met!

Privacy & Safety

We thank you for choosing us to make your beautiful personalised gifts! We realise that data protection is important to you. We delete all of your information 60 days after your order has been dispatched. This way you know your data is safe and you can rest easy. We do not pass on any information to third party organisations.

Wholesale Inquiries

We welcome wholesale enquiries and offer discounts for bulk orders. Please email us at cuteblueskies@gmail.com to discuss your design needs.

Terms & Conditions

Cute Blue Skies – General Terms and Conditions

Please read these Terms and Conditions carefully. They explain the use of the site, placing orders and copyright information through our desktop or mobile site at www.cuteblueskies.com

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1. Terms of Sale

All our offers and promotions are subject to availability and are offered without any obligation. When you place an order, the agreement will be in place upon acceptance of your order and your email receipt.

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2. Usage of our site

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2.1 By using this site and placing an order, you agree to the terms and conditions laid out in this document.

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2.2 Each offer and transaction established through this site is maintained by these terms and conditions.

 

2.3 Any customer using our site on behalf of a third party also agrees to our terms and conditions by agreeing through the original customer.

 

2.4. We reserve the right to make changes to this site and to these terms and conditions at any time and we advise that you check the terms and conditions each time you order to ensure you have the full information.

 

2.5 You are granted permission to access this site to place orders of products only. Upon receiving your order, the designs remain the property of Cute Blue Skies.

 

2.6 You agree to use this site responsibly and in line with these terms and conditions and the local laws.

 

2.7 Without limitation, no element of the content can be used as a trademark service, violation of privacy, copyright infringement or any other unlawful manner.

 

2.8 You agree to not use this site to order products which could be unlawful or harmful in any way.

 

2.9 We reserve to right to refuse orders for any reason at any time. We will terminate orders if the user has been found to be violating these terms and conditions. It is your responsibility to use this site in accordance with our terms and conditions. You agree to all elements of this document and warrant that your products do not infringe upon copyright laws.

 

2.10 By placing an order, you agree that you own the rights to any uploaded content and grant us the right to use your uploaded content for the purpose of fulfilling your order.

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2.11 By placing an order, you agree that you have checked your order carefully including spelling, grammar and colour choices including any customisation requests you have made as we cannot make amendments once your order is placed.

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3. Copyrighted Materials

 

3.1. This site contains images, fonts, photographs, designs, artwork, and other information which are either the property of Cute Blue Skies or we have sought the appropriate licensing agreements from the owners.

 

3.2. It is strictly prohibited to use any of the above-mentioned content except as expressly allowed in these Cute Blue Skies Terms. This includes downloading, sharing or any other usage of our content.

 

3.3 The customer agrees to use the uploader tool or email to send their images upon completion of the order being placed.

 

4. Withdrawal Rights

The statutory right of withdrawal (or cancellation right) that applies to consumers who enter distance selling contracts does not apply to the supply of goods which are clearly personalised. The products ordered from us are customised by the customer and you cannot exercise your right of withdrawal.

 

5.1 Disclaimer of Warranty

This site and our content do not come with any warranty of any kind. We will make reasonable efforts to display our products accurately, but we do not warrant that our images are exactly like the content on the site as they are handmade and may differ slightly from the content on the site.

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5.2 All of our items are manufactured by hand and as such, small variations of text/imagery/font and placement within the location of your product may occur. Due to this, we cannot be held responsible for any variations that may occur during the manufacturing process. For example, if one of our site designs shows a particular letter, style, or placement we cannot guarantee that a different letter will not change the positioning style or placement of your personalised order. 

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6. Limitation of Liability

Cute Blue Skies accepts no liability for incidental or indirect damages of any kind. Damages to the item in transit must be taken up with the courier and not Cute Blue Skies. In no event is Cute Blue Skies liable for any damages due to inappropriate use of this site or our products made.

 

7. Site Feedback

Any feedback, comments or suggestions provided to Cute Blue Skies shall become the exclusive property of Cute Blue Skies. By providing your feedback, you waive any right to the information and agree to Cute Blue Skies ownership of said content. You agree that Cute Blue Skies shall be free to use such information on an unrestricted basis.

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8. Miscellaneous

You must be at least 18 years old or otherwise have parent or guardian permission to use this site. By using this site, you agree that you are at least 18 years old or have that permission from a parent or guardian.

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9. Edible Products

We cannot accept return on our sweet products as they are food item. If there is a fault on our part then we will do everything in our power to rectify this. 

 

Whilst every effort is made on our part to ensure your safety, it is your responsibility to inform us of any allergen information or dietary requirements. We will follow the advisements from yourself using the most up to date information on the sweet packaging.

Payment Methods

- Credit / Debit Cards
- PAYPAL

Payment Methods
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